„As we are a digital platform, most changes will be virtual – we won't need to change hundreds of stores – but it is nevertheless a considerable investment in the amount of several million euros,“ he said.
The founder of Bolt added that as the company is still only starting to develop, there is no notable concern of the new brand remaining unfamiliar to the customer.
„As we have 10 million new users joining each year, a large part of the customers we will have in several years will know nothing of our current brand. In the long run, it is similar to the name mTakso, which we had five years ago and which by now no one remembers,“ Villig said.
Due to rapid growth, Bolt is to relocate to a new office in Tallinn that can hold roughly 450 people.
The Estonian-born tech company now serves 25 million customers in over 30 countries and 100 cities globally and has grown to be a leader in Europe and Africa. It was also the first company to bring ride-hailing and scooter sharing together in one single app and is currently working on expanding the scooter sharing service across a number of European cities.
Bolt’s employees number 850, more than 250 of whom work at the head office in Tallinn.
Bolt mediates millions of rides each month; however, as the exact figures constitute a business secret, the company prefers not to disclose them.