Even though, depending on the hospital, doctors should be able to arrive within 15-40 minutes, all hospitals assure people need not panic by doctors having to come all the way from homes.
«We have so arranged the work, that, for patients in need of emergency care, help is guaranteed 24/7 in all specialties offered by our hospital,» stated the PERH press secretary, Ms Lill. According to her, it is being considered that people severely injured need immediate help.
«Should a neurosurgeon be needed, then, during the time he reaches the hospital, the patient is stabilised in emergency care department, all necessary tests are performed, an anaesthesiologist with the surgery team preparing the patient to be operated on,» Ms Lill said, bringing an example.
The ITK emergency head Ms Valdek also assured no one will be left without help, every patient treated according to his/her condition.
«However, people need to be more aware that in emergency department, only urgent problems are treated,» she stressed.
According to press secretaries, home standby option is used for years, already. «The system has been developed over the years and it is based on need, optimal administration and resources. Such systems are also used in other countries, Estonia not being an exception,» said the PERH spokesperson.
According to Ms Lill, it is impossible to say how often doctors are summoned from their homes – some specialties averaging two, others perhaps four calls a week. «In reality, there are the weeks with now calls at all. And then there are the weeks with calls in every night, in all specialities,» she added.
As revealed by the IVKH experience, an eye doctor and endoscopy specialist had to spend five per cent of standby time at work. Radiologists were in much greater demand – having to spend up to a third of home-watch-hours in the hospital.